Dashboard
Welcome to the new ALMA Helpdesk User Interface!
Please use your email with your ALMA Science Portal password when logging in to view and submit tickets.
- What are the restrictions on multiple spectral setups within a single science goal?
- Can I set up monitoring observations with the OT?
- How do I change which sideband my spectral windows are placed in?
- How do I set up a mosaic in the OT?
- How do I convert flux measurements given in Jy km/s or K km/s into the peak flux density required by the OT?
- I've downloaded the ALMA Proposal Template (LaTeX format). How do I convert it to letter size?
- What should I do if I have an issue with my proposal assessment?
- May I make changes to my project after the proposal review process?
- What is the meaning of the code of an ALMA proposal?
- Why have I not received email notification for some or all of my Proposals?
- How can I update Cycle 0 absolute fluxes to the Butler-JPL-Horizons 2012 model standards?
- Will re-reduction improve the Cycle 0 data products provided by the archive?
- Why are data binned (averaged) by task cvel so noisy?
- Why are flux scaling and restoring beam calculations in the task clean incorrect?
- What Cycle 7 proposal issues and clarifications should I be aware of before submitting my proposal?
- How can I query the calibrator database that ALMA uses?
- As PI of an ALMA proposal, how can I give others access to the data during the proprietary period?
- Why can't I download my data?
- What Calibration and Imaging products will be delivered to me?
- Under what conditions can I request the raw data of my observing program be delivered before quality assurance is completed?
- Where can I find data reduction tutorials and recipes using CASA?
- Can I reduce ALMA data in software packages other than CASA, and is there support for that?
- What are the frequency reference frames in CASA?
- Does the feathering process for Solar observations differ from that for other observations?
- What Calibration and Imaging products will be delivered to me?
- What is the tested capability of ALMA for bandpass calibration precision?
- How close can ALMA observe to the Sun?
- May my proposal include a Co-I whose affiliation is not in any of the ALMA project countries?
- What bands, frequencies, or wavelength ranges are available?
- Can I respond to my helpdesk ticket through my email?