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Knowledgebase
A new feature that has been requested from the users has finally come to the helpdesk! You can now reply to your open tickets via email. When you get a notification of a reply to your helpdesk ticket, you can now hit reply in your email client instead o...
This Knowledgebase article is a repository for information relevant to submission of Cycle 6 proposals.  These items may affect how users write their proposals or set up their observations in the OT.  The content may evolve rapidly as the 19 April, 2018 p...
There is a bug in Java 9 which prevents the OT from opening when you try to run it. The only solution is to ensure that you have Java 8 on your system and use it to run the OT. The download stops with an Application Error with the reason: factory already...
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