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News
HelpDesk Failover Testing
Posted by Sarah Wood on 09 August 2018 08:06 PM
Due to scheduled maintenance, the helpdesk may be inaccessible on Aug 13 and Aug 15.

Scheduled maintenance begins on Aug 13 at 9:00am EST (14:00UTC). The helpdesk will be down for about 2 hours, but there may be intermittent service for 6 hours after the 2 hours.
Maintenance will then begin again on Aug 15 at 9:00am EST (14:00UTC). The helpdesk will be down for about 2 hours, but there may be intermittent service for 6 hours after the 2 hours.

There will be no updates to ALMA accounts on the helpdesk From Aug 13 to Aug 15. This means no email changes or new accounts on the ALMA Science portal will not be replicated to the Helpdesk until after the maintenance period is over.

We apologize for any inconvenience this may cause.

-ALMA system admins